The Prevention and Management of Violence and Aggression (PMVA) course is designed to equip staff with the skills and confidence to recognise, prevent and safely manage challenging behaviour in the workplace.
This PMVA training focuses on early warning signs, dynamic risk assessment, communication skills and practical de-escalation techniques. Emphasis is placed on maintaining personal safety, acting proportionately, and preserving dignity at all times.
The Prevention and Management of Violence and Aggression (PMVA) course is suitable for a wide range of environments including healthcare, disability services, education and community-based settings, and is aligned with Irish legislation and recognised best practice.
Thisย course aligns with guidance from:
PSTC
Naas or onsite
In person
This Prevention and Management of Violence and Aggression (PMVA) course is suitable for:
Healthcare staff
Disability and residential care workers
Social care and community support staff
Education staff, including SNAs
Front-line and public-facing staff
Any employee exposed to potential violence or aggression at work
This course complements training such as Safe Administration of Medications and Epilepsy Awareness
On completion of the PMVA course, learners will be able to:
Recognise early signs and triggers of violence and aggression
Understand common causes of challenging behaviour
Apply effective de-escalation and communication techniques
Carry out basic dynamic risk assessments
Maintain personal safety and appropriate positioning
Understand post-incident actions, reporting and staff wellbeing
This PMVA training course is delivered using an interactive and practical approach, including:
Instructor-led input
Group discussion and case studies
Scenario-based learning
Practical demonstrations
Learner participation and reflection
Where relevant, PMVA content can be contextualised to specific work environments such as healthcare, education or community services.
Participants who successfully complete the Prevention and Management of Violence and Aggression (PMVA) course will receive a PSTC Certificate of Completion.
Refresher training is recommended every 2 years or sooner if workplace risk levels change.