First Aid Response

Our 3-day First Aid Response course trains people to become First Aid Responders on their work floor.

A First Aid Responder may be a healthcare practitioner or a member of the public who has undertaken a First Aid Response course incorporating the Cardiac First Response standard. In addition to CFR skills, the First Aid Responder possesses defined skills in the further management of a patient who has become suddenly ill or injured in the pre-hospital environment until the arrival of emergency medical services. The First Aid Responder is able to assess and manage these patients in accordance with clinical practice guidelines (CPGs).


The First Aid Response standard adopts a uniform approach to interacting with patients and other Emergency Medical Services (EMS) in the pre-hospital setting. Finally, First Aid Responders must be able to demonstrate a commitment to the process of continuous responder competence and will be required to maintain their skill levels in First Aid Response including CFR at defined intervals. The Education and training standards for the First Aid Response course can be found here.


Anyone who wants to be trained and certified as a First Aid Responder and deliver first aid care. This course replaces the Occupational First Aid Course and is the recommended standard for workplaces.

On completion of this program, participants will be able to:

  • Deal with life-threatening or potentially life-threatening conditions in the pre-hospital environment until the arrival of emergency medical services.
  • Provide First Aid for conditions not thought to be life-threatening but are necessary to prevent further harm before the emergency medical services arrive.
  • Provide pre-hospital First Aid in a wide range of environments including work, home, and recreational settings.
  • Display the requisite personal skills including composure, competence, and self-confidence while understanding their limitations.
  • Recognise and be able to cope with the additional challenges provided by “Special Circumstances” for which additional training must be completed. 

  1. Patient Assessment
  2. Incident Procedures
  3. Cardiac First Response (CPR and AED, choking and stroke)
  4. Common medical emergencies (asthma, diabetes, seizures, poisoning and fainting)
  5. Injury management and shock (bleeding, bone injuries, sprains, strains and dislocations, shock)
  6. Care of the unconscious patient
  7. Burns and electrical injury care
  8. Hypothermia and hyperthermia
  9. Information management
  10. Communications
  11. The well-being of the First Aid Responder

The course is highly interactive with each theory session being followed by demonstration, practical tasks and assessment of individual skills.

Continuous assessment throughout the course. At the end of day 3, a multiple-choice exam will take place. Students receive a Certificate in First Aid Response on completion. The certificate is valid for 2 years.

Please note that First Aid Responders have to attend a 2-day refresher course every 2 years. This refresher course can be accessed here